We need to remind you to be patient, we still have no access to our booking system because we do not have any broadband yet.
The phone has come on today but it is intermittent.
As soon as possible we will start dealing with cancellations and start processing refunds, this is a priority, so please be assured.
The best way to lodge a cancellation is to do it via our booking system which will send you an automated acknowledgement and when we can access to our accounts we will start processing them.
If you have booked via a sales channel you will need to deal directly with them.
As you can imagine it is going to be a huge job so patience is needed.
It's a beautiful day here today with plenty of sun and snow capped mountains, so thinks are looking brighter ☀️️